Guidelines and Best Practices

	Step-by-Step Guide for Community Leaders United States Agency for International Development This guide is to help local leaders and community organizers bring together the community to help plan for disease outbreaks and other emergencies. English
	Avian Influenza Media Orientation Training Guide United States Agency for International Development Based on evidence-based information and tested training notes, this document introduces avian influenza to local media to help them cover the story and understand the complexity of the virus and its impact. English
	Outbreak Communication Guidelines World Health Organization The document presents a short list of outbreak communication best practices. English Spanish
	Best Practices for Communicating with the Public during an Outbreak World Health Organization Report of the WHO Expert Consultation on Outbreak Communications held in Singapore, 21–23 September 2004. English
	Effective Media Communication during Public Health Emergencies World Health Organization The handbook describes a seven-step process to assist officials and others to communicate effectively through the media during emergencies. English
	Handbook for Journalists: Influenza Pandemic World Health Organization The handbook for journalists is an introduction to everything you need to know about influenza, including avian influenza and the potential for a pandemic. English Spanish
	WHO Interim Protocol: Rapid operations to contain the initial emergence of pandemic influenza World Health Organization Outlines a strategic approach to contain the initial appearance of pandemic influenza. English
	Resource Webpage from the US Government US Government / PandemicFlu.gov List of resource links to communication materials and documents from the US Government and other international organizations. English Spanish
	Strategic Risk Communication Public Health Agency of Canada A framework for strategic risk communications within the context of Health Canada and the Public Health Agency of Canada’s integrated risk management. English French
	Communication Resources for Avian Influenza Preparedness and Response USAID / LinksMedia List of resources for health sector communicators in Latin America and the Caribbean. English Spanish
	Inter-agency Resource Center and Materials UNICEF An online resource center containing Avian and Pandemic influenza communication resources by UNICEF/WHO/FAO/UNDP/WFP. English
	Creating a Risk Communication Strategy for Pandemic Influenza Pan American Health Organization PAHO presented to its Governing Bodies a detailed strategic plan aimed at directing Technical Cooperation activities to prepare the countries of the Region for an influenza pandemic. That document called on all countries to include risk communication and communication strategies in their plans. English Spanish

Highlights: PAHO/WHO Documents

International Health Regulations
World Health Organization
The International Health Regulations (IHR) are an international legal instrument that is binding on 194 countries across the globe, including all the Member States of WHO. Their aim is to help the international community prevent and respond to acute public health risks that have the potential to cross borders and threaten people worldwide. Read More...
English | Spanish

IHR: Risk Communication for Public Health Emergencies, Workshop Facilitator's Guide
PAHO/WHO
Objective: To encourage and facilitate improved risk communication for public health emergencies among public health authorities and other partner organizations, through the building of risk communication core capacities as part of the surveillance and response requirements of the IHR.
English